支持
Support
感谢使用 HiMoney。如需帮助,请通过以下方式联系我们。
Thanks for using HiMoney. Contact us through the channels below.
联系邮箱
请尽量说明:设备型号、系统版本、应用版本,以及问题复现步骤。
Please include device model, OS version, app version, and steps to reproduce.
常见问题
FAQ
汇率不更新?请检查网络后,在「我的」中点击立即刷新,或下拉刷新相关页面。汇率来自 ExchangeRate-API,并有本地缓存。
Rates not updating? Check your network, then tap Refresh in Me, or pull to refresh. Rates come from ExchangeRate-API and are cached locally.
为什么有广告?免费版可能展示 Google AdMob 横幅广告。可在「我的」购买一次性「移除广告」永久关闭。
Why ads? The free version may show Google AdMob banners. Buy one-time Remove Ads in Me to hide them permanently.
如何恢复购买?使用同一 Apple ID,在「我的」选择「恢复购买」。
Restore purchases? Use the same Apple ID and choose Restore Purchases in Me.
旧版付费用户?若你曾购买旧版付费 HiMoney,应用会尝试识别并自动关闭广告;若未生效,请先恢复购买,仍无效可邮件联系并说明购买账号与大致购买时间。
Legacy paid users? If you bought the older paid HiMoney, the App tries to detect and remove ads automatically. If not, Restore Purchases first; otherwise email us with your Apple ID context and approximate purchase date.
如何切换语言?在「我的」中选择跟随系统、中文或英文。
Change language? In Me, choose Follow System, Chinese, or English.